Aberdeenshire UNISON
       
 
 

UNISON Welfare Information Sheet
Advice for UNISON members affected by flooding

Last updated 12.09.08

Introduction
In the wake of recent widespread flooding, including in the Aberdeenshire area, UNISON Welfare has updated the following information for members and to assist branch officers who are advising them.

Insurance advice

  • Members should contact their household insurer as soon as possible. Many have emergency help lines to arrange for repairs to be carried out as quickly as possible.
  • Temporary emergency repairs at a reasonable cost should be paid by the insurers but make sure you keep all your receipts.
  • Most household policies will cover reasonable cost of alternative accommodation, up to stated limits, if the property is uninhabitable.
  • You should always try to salvage your belongings but without putting yourself at personal risk.
  • In these special circumstances many insurance companies will be prepared to offer an interim payment to cover the cost of clothes etc.
  • Insurers can usually help with the cleaning up and drying out of homes
  • Fully comprehensive motor policies will cover flood damage. Other advice
  • If you are flooded ensure the mains power supply is switched off. Make sure your main power, gas and water supplies are checked by a reputable and fully qualified tradesman before reconnecting.
  • As there is the possibility of further flooding you should contact the Environment Agency Floodline on 0845 988 1188 for advice on current river conditions or listen to local radio.
  • Keep important contact details, such as insurance documents, in a waterproof plastic bag.
  • If safe and practical to do so move property to higher floors.
  • Be prepared to turn off the gas, electricity and water at the mains.
  • Always wear waterproof gloves when handling soiled items.
  • Once the flood water has begun to recede if the weather permits open all windows during the day. Although you will instinctively want to dry items as quickly as possible do not expose them to extreme levels of heat as this could result in further damage.
  • Get hold of a de-humidifier and when the windows are closed leave one running for every 2 affected rooms. Fridges and freezers should be cleaned out as soon as possible and any food thrown away. If you have the relevant insurance cover, remember to keep a list of the food items for your claim.
  • Store damaged furniture and fittings in a dry place - they may have a salvage value or be repairable and will certainly need to be inspected by the insurance company.
  • Once the floodwater has receded remember it may be contaminated.
  • Be careful what you touch and look out for signs of pollution.

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What UNISON Welfare can do?
We can give advice and/or may be able to give assistance to members struggling financially subject to certain criteria. For example:

  • Help towards the cost of replacing household items where there is no contents insurance and essential items have been lost or severely damaged.
  • Help to purchase clothing that has been destroyed.
  • Emergency help whilst initial assessment of situation is carried out by insurers.

If you need more information or help to apply for assistance, contact our Branch Welfare Officer, Les Chalmers via the UNISON Resource Centre tel: 01224 620624.

How to apply
Applications can be made by downloading the form from the website http://www.unison.org.uk/welfare/index.asp. Alternatively call UNISON Welfare on 020 7551 1620 and request a form. You can also phone this number or speak to Les Chalmers (see above) to discuss the situation if unsure as to whether an application to UNISON Welfare is appropriate or you can email welfare@unison.co.uk

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Useful websites

  • www.environment-agency.gov.uk The Environment Agency has updates on severe flood warnings and which parts of England and Wales are likely to see flooding. Also contains advice for keeping safe and protecting property.
  • http://www.sepa.org.uk The Scottish Environment Protection Agency is the flood warning authority in Scotland.
  • http://www.info4local.gov.uk The government website info4local offers details of services offered by local government, central government and public bodies.
  • http://www.turn2us.org.uk Website which connects people in difficulties with charitable funds providing grants. Lists hundreds of charities including UNISON Welfare.
  • Click here to visit your local authority website for local information and sources of help.

 

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